Frequently Asked Questions
What is included in the course?
These programmes include 10 live sessions over 3 months with me, Jennie through Zoom. Each week you'll receive tasks to help you practise what we've looked at during that week's session.
You'll also have 12 months access to our Conversation Club, which happens twice a month, for some more relaxed conversations.
What level of English do I need to attend this course?
You don't need a certain certificate, however, I'd recommend a B2 level or above would be a minimum to get the most out of this programme.
What happens if I can't attend a live call?
Don't worry, I know life can get in the way - 24 hours notice should be given to book, cancel or reschedule any lessons. Classes cancelled within 24 hours before scheduled time, will be charged full price.
Can I work with you in a group setting?
I'd be happy to discuss my group courses with you, you can find more information on this page, alternatively arrange a call with me by clicking here.
How do I schedule my appointment?
The 1:1 coaching sessions are set at convenient times for you. After purchase you will receive a Zoom link and confirmation of our first session.
Can I continue with classes at the end of the course?
Of course! If you find yourself in need of more coaching, simply purchase the product again.
Alternatively, discuss your needs with me and we'll work out the best next step for you.
Customer Satisfaction Guarantee
We're confident you'll be delighted with our course, but if not, we will offer a full refund if requested within 14 days of the coaching starting.
What if I can't afford this course right now?
If this out of your reach right now, I can offer you a payment plan, please get in touch at [email protected] for more information.
Alternatively, why not check out my one-off starter package here.