Frequently Asked Questions
How do I schedule the appointments?
The conversation club sessions are at set times and on set days. Upon purchase you will be given login details for Zoom.
Can I get a refund if I'm unhappy with my purchase?
Of course we're confident you'll be delighted with our conversation club, but if not, we will offer a full refund if requested within 14 days of the first possible conversation club attendance.
Can I get a refund if I can't attend the appointments?
Please do not purchase this product if you are unable to attend sessions on a Thursday afternoon between 17:30-18:15 (BST April-October, GMT November-March).
No refunds will be given for missed sessions.